Daily Archives: 20 April 2020

Coronavirus Customer Information (20th April)

SARS-CoV-2Dear Friends,

We hope that you and your loved ones are staying safe and well during these exceptional circumstances.

Unfortunately due to the current Covid-19 pandemic and government restrictions in place, we have taken the very difficult decision to continue our temporary closure and we will be reviewing the situation week commencing 10th May 2020.

Whilst we are closed, orders will not be processed until we are able to re-open. The website is still operational should you wish to secure stock for a future delivery, any orders received during this time will be processed in order of the date they were received. In the meantime, if you are advertising products but do not have the stock available we kindly advise you to mark these as out of stock until we are able to reopen.

These are very challenging times for us all and we know that this may cause difficulties to some of our customers and we wholeheartedly thank you for your support and patience at this unprecedented time.

We can’t wait to get back to doing what we all love, in the meantime, please stay safe and take care of yourselves and your loved ones and we will be back to serve you as soon as we possibly can!

The Alchemy Team.